Order​ | View​ | Share |


Please review our COVID-19 Site Protocol for:    Insurance Companies >    |   Lenders >


COVID-19 Site Protocol

View this webpage in a page sheet format > view


The following InspekTech® COVID-19 Site Protocols [1]  are in place in response to Government of British Columbia regulations and recommendations pertaining to the Covid-19 Pandemic. Office work & deliverables continue without interruption.

[1]  https://www2.gov.bc.ca/gov/content/safety/emergency-preparedness-response-recovery/covid-19-provincial-support/bc-restart-plan

InspekTech® Field Inspectors (FI) are directed to observe the following:

  • Ensure they are well when visiting a dwelling.  
  • Ensure the site contact(s) is well prior to entering the dwelling.

  • If the FI or the site contact(s) are exhibiting symptoms of illness, our FI must reschedule the appointment for a date not less than two weeks into the future. 

Our FI’s are to ask the site contact(s), ideally in advance of their site visit, to:  

  • Provide unobstructed access to the mechanicals (i.e. heating equipment, water heater, electrical panel, etc.).
  • Be willing/able to supervise small children and pets so as not to cause physical distancing issues.
  • Have lights turned on (or our FI will have to turn lights on in darkened rooms) and have doors opened (or our FI will need to open as needed).  
  • If the site contact(s), or our FI, would like a mask and/or gloves to be worn while inside the dwelling. 

While on site, our FI’s are instructed to:

  • Maintain 6 feet of distance between the site contact(s) at all times while performing their inspection duties.
  • Use hand sanitizer before and after they have done their site work.  
  • As may be required. take a plastic bag to collect used wipes, gloves and any other disposable items used during the inspection (dispose).  
  • Communicate these protocols when making the appointment and reiterate it when arriving – and only enter the dwelling after this has been clearly communicated.  As always, our FI’s are expected to be friendly, courteous, and accommodating! 

Following Site work, our FI’s are directed to:

  • Sanitize equipment they have used on any given site when the FI considers such action needful (i.e. camera, laser, tape measure, phone and/or other electronic devices, etc.).
  • If our FI postpones a site visit, or place a site visit on hold, they are to communicate and update the Notes in the InspekTech® system accordingly within 24hrs to ensure up-to-date file status.  

InspekTech® Field Inspectors download sheet:   

FI's can download/print and/or show the InspekTech® COVID-19 Site Protocol sheet to site contact(s) by clicking here > download.

We have also instructed our FI’s to weigh any other info they may be aware of in order that they might adhere to mutually responsible health parameters when visiting any given site. Should you have any questions or require clarification, please contact us.

Thank you,

InspekTech® Operations

e: COVID-19 InspekTech


# 401, 800-15355-24th Ave,
Surrey, British Columbia,
Canada V4A 2H9

Phone: (604) 542-0509
Toll-Free: 1-877-654-0202

Email and further contact options, please click here.